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» Frequently Asked Questions
Frequently Asked Questions
1. Who are Shouting Duck and why has Fusion chosen to use them for their Mobile Casino?
Shouting Duck is a fully licensed Mobile Phone Casino, regulated by the Gaming Authority of Malta. Its’ high level of security and integrity has earned it the trust and loyalty of its’ clients. The AliQuantum Gaming Platform – the most advanced and robust mobile gaming platform in the world operates the Casino and boasts state of the art, top quality games that use the latest technologies currently available. From high-end encryption methodologies to the latest Firewall products, the AliQuantum Mobile Casino Systems are the most secure and advanced in existence. For these reasons Fusion has chosen Shouting Duck as its mobile casino partner. 2. Who monitors the Casino?
The Shouting Duck Customer Service team prides itself on being the most professional and competent in the business. It monitors all activities to track irregularities, under age gamblers and other abuses. It values its clients, appreciates their custom and strives to establish a long-term and solid relationship with each and every individual. Every question or concern is dealt with promptly. Customers always come first. Your suggestions or comments are always welcome . If you like the Casino, please tell someone else (or send them the game). If you don’t like it, please tell us! 3. How exactly does it all work?
Our goal is to provide a simple and entertaining gambling experience while providing a highly secure environment for customers. The gaming system used is the AliQuantum Gaming platform. This platform is the most robust mobile phone gaming system available today – built by people with many years experience of technologies involved. Here is a brief description of how it works: Mobile phone technology has advanced dramatically over the past 5 years. The mobile is no longer simply a phone. Now, it is typically a mini-computer with the power of a 1980’s PC. It is highly tuned to enable specific functions to be carried out easily. Part of this capability is the inclusion of a “platform” called JavaTM from Sun Microsystems which is embedded in the phone and enables it to run open system software such as games and utilities. In fact, approximately 580 mobile devices are shipping right now and as of September 2004, 17 million devices with this capability had been registered with the major mobile phone operators just in the UK. It is this technology that is used to give our customers a rich gaming experience. Downloading a game, means downloading a Java application. However, there is more to it than that. When you play a game in FUN mode, it is like any downloadable JavaTM game – totally self-contained within the phone. However, playing in REAL money mode you are connected to our servers and the game becomes a “window” through which you control the software on the server. Even though you are taking decisions on the phone, these decisions are controlling events on our server. Data is captured and sent to and from the server. This is done through your network operator to our servers and is why you need to have Internet and WAP connections opened by your operator. When you register you are issued with a PIN number. This number is unique to you and your phone and means that even if someone gets your number they can not use it without your phone. This is a standard way of providing security between a device and a server in this type of environment. Every piece of data is encrypted with 128-bit encryption and we use some very clever (and secret!) technology to make sure that if there are any interruptions or breaks in the communication, the gaming is not affected and, more importantly, the financial balance of your account is reflected accurately providing you with the most secure environment possible. The play for FUN games are completely FREE. We require no registration or complicated procedures on the Internet. In fact, you do not need any device other than a phone to play our games in fun or real mode. The messaging technology that sends a game to a friend or downloads additional games has come from an industrial level messaging system that is used to handling thousands of messages without any issue. The server technology which controls the whole gaming platform includes independently accredited equipment and programming code alongside strict procedures laid down by the people who issue and control our gaming licence. We hope that you enjoy your gaming experience. If you have any suggestions, questions or comments, please do not hesitate to contact us. |
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